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CUSTOMER SERVICE

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: Valhalla.LFFL@gmail.com

or fill in our contact form:

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CONTACT US

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FAQ

01

I’ve found the shirt I want but can’t select my size

 

If you are wanting a size that is not currently available to select, just send us a message about which design and what size you are looking for.  It may take a little longer than normal to receive your size, but we will get your requested size, and correspond with you directly.

03

Has my order been sent yet ?

 

When your order has been filled, we will email you of the shipping date, to include the proposed delivery date.

05

Part of my order is missing

 

If you receive your order and there are items missing, please contact us immediately, so that we can determine why, and the corrective actions.

07

Which methods of payments can I use?

 

We offer the ability to use Paypal, and accept Credit / Debit Cards in the checkout area.  If you want to use other means of payment, contact us directly so that we can make different arrangements.  Please have a listing of the products you want to expediate this process.

09

Creation of other Designs?

 

We will make your own design, and print it on a garment of your choice.  Just contact us, and we will work out the details of your design, sizing, quantity and pricing.  This is done on a case by case basis.  Minimum quantity of 5 must be made.

02

Can you give me more information about the designs?

If you are interested in our designs, for other purposes, let us know.  We have made these designs to correspond to the Leathernecks MC.  If you have a design in mind that you do not see, please contact us and we will work with you directly to create / print your idea.

04

Can I track my order ?

 

If a tracking number was requested, we will provide you with a tracking number when the order has been shipped.

06

You’ve sent me the wrong items

 

If you receive your order, and the items are incorrect, please contact us immediately.  We will then verify the order, and make corrective actions immediately.

08

I forgot to use my discount code

 

At this time, we are not offering a discount code.

10

Delivery - How much is it and how long does it take?

 

Once we receive your order, it will be processed, fabricated and shipped out in 5-10 business days.  Large quantities will be discussed with the client prior to shipping.

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